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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Peprotech products

The group "New Technologies" offers for review the products of the plant Peprotech: rUO, GMP cytokines, antibodies, enzyme immunoassay kits, enzymes, chemokines, neutrophins, protease enzymes, ELISA kits, cell culture media kits
  • GMP Cytokines Peprotech
    GMP Cytokines
    Activin A, IL-2, etc.
  • Cytokines of non-animal origin Peprotech
    Cytokines of non-animal origin
    Bovine FGF-basic, etc.
  • Growth factors Peprotech
    Growth factors
    Activin A, Adiponectin, etc.
  • Chemokines Peprotech
    Chemokines
    BCA-1, IP-10, LD78ß, etc.
  • Neurotrophins Peprotech
    Neurotrophins
    Murine Artemin et al.
  • Protease enzymes Peprotech
    Protease enzymes
    Lysobacter Enzymogenes Arg-C et al.
  • Structural proteins, enzymes Peprotech
    Structural proteins, enzymes
    ApoE2, B7-1 Fc, etc.
  • Cytokine Kits Peprotech
    Cytokine Kits
    Human Dendritic Cell, etc.
  • Control and monoclonal antibodies Peprotech
    Control and monoclonal antibodies
    RANTES, MIG, MDC, etc.
  • Biotinylated antibodies Peprotech
    Biotinylated antibodies
    ApoE3, BMP-7, IL-3, etc.
  • Polyclonal antibodies Peprotech
    Polyclonal antibodies
    sCD40 Ligand, CNTF, CRP, etc.
  • Kits for ELISA analysis with ABTS markers Peprotech
    Kits for ELISA analysis with ABTS markers
    Murine MIP-1ß et al.
  • Kits for ELISA analysis with TMB markers Peprotech
    Kits for ELISA analysis with TMB markers
    Human BD-2 Standard, etc.
  • Sets of media for cell culture Peprotech
    Sets of media for cell culture
    PeproGrow hESC Media, etc.

NEW TECHNOLOGIES GROUP

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